Our company takes care to ensure that we work with reputable and trusted payment providers for payments of our products, the two companies we work with for online sales is EKM pay a payment gateway service supported by ClearAccept, an FCA-regulated payment service provider responsible for processing transactions through EKMPay. By integrating with ClearAccept we are assured of safe environment for you to make online transactions.
For offline payments, we work with Barclays our trusted partner through which we use our EPDQ system. This means that each transaction is recorded and documented and we have immediate access to Barclays for any issues with payments.
if you have any issues with any payment transaction, please immediately email the company sales@diamondengravers.co.uk, with details of the transaction issue.