Diamond Engravers, not only supplies standard off the shelf products but designs and manufactures jewellery, homeware and awards for customers.  The raw materials used  in the make up of these products ranges from 925 sterling silver, eco brass and 316 stainless steel.  In addition the company provides a wide range of finishes from standard electroplated colours to hypo allergenic ceramic coating which is one of the best coating available for preventing tarnish and excessive wear on jewellery.

Many items these days are made offshore, we at Diamond Engravers wanted to provide customers with additional products that are more exclusive, made for and designed to include elements that you just cannot buy off the shelf.  The range is selective and each item is hand made, assisted with the use of technology in certain processes to optimise the quality and precision.  Diamond Engravers bespoke products are Made in England.  All 925 sterling silver products are Hallmarked guaranteeing their authenticity.

Custom manufactured items take time to manufacture so customers wanting this service must check with us toi ensure that the delivery and availability of their chosen product is acceptable.

Many of the goods that are displayed on our online store are personalised with engraving, printing or manufactured especially for you.  Wherever possible we strive to complete the orders within a given time frame as stated in the product description, sometimes this may not be possible for various reasons, if this is the case we will inform you of any issues and advise when we expect to complete your order.  If any personalisation has taken place or special raw materials ordered for your order, it will not be possible to cancel the order and we will do our utmost to complete and ship, the order to you.

On the other hand if the goods have not been started or raw materials not ordered, or are standard materials we stock and no personalisation has taken place, we will offer you the option of cancelling your order, providing an alternative product or waiting until the goods are completed.

It is important to note that we will give our customers the best possible service at all times, however sometimes things can go wrong, we will nevertheless always try to assist our customers with a positive outcome and hope that our customers understand it is always with good intentions that we take on special orders from customers and will never intentionally let our customers down.